Whether you need help right away with a sexual violence situation or want to talk to someone or get advice on something that happened a while ago - here are some helpful numbers and websites to check out. Remember, if it makes it easier you can call these places anonymously.

If it is an emergency, please phone 111.

If you need help dealing with sexual harm you can also contact Safe to Talk for free, confidential and non-judgmental support from trained specialists. Available 24/7 with interpreters for 44 languages, free call 0800 044 334 or free text 4334.

There is also a national crisis line available 24/7 on 0800 883 300.



Support for survivors of sexual abuse.
Phone: 09 623 1700 – 24 hour crisis line
Email:  info@helpauckland.org.nz
Website: www.helpauckland.org.nz

Counselling Services Centre Charitable Trust

Specialist sexual violence crisis and counselling services for people living in the Counties Manukau/South Auckland district – the Bombay Hills to Otahuhu, including Manukau East and Maraetai.
Phone: 09 277 9324 – 24 hour crisis line
Email: admin@cscnz.or.nz

Website: www.cscnz.org.nz

Tu Wahine Trust

Kaupapa Maori provider delivering counselling, therapy and support to Maori women, children, and families affected by violence and abuse. Specialise in domestic violence, rape, incest, and other related violence. Approved provider under the Domestic Violence Act to run programmes for domestic violence to applicants and applicants’ children. ACC registered counsellors.

Phone: 09 838 8700
Email: admin@tuwahine.org.nz

Family Action Counselling Service

Range of services for those who have experienced abuse trauma and family violence, including counselling, outreach/support/advocacy and refuge.
Phone: 09 836 1987 or 09 837 2491 (9am-5pm)
Email: office@familyaction.org.nz
Website: www.familyaction.org.nz


Free and confidential services for young people 19 and under who have experienced sexual violence.

Phone: 09 307 2860 (8am-5pm)
Referrals: 021 492 365
After hours: 09 379 7440
99 Grafton Road, across from Gate 4 at Auckland Hospital


Safe Network

Support for people with concerns and questions about harmful sexual behaviour.

Phone: 09 377 9898
Email: help@safenetwork.org.nz
Website: www.safenetwork.org.nz

The Harbour

An online database to support all community members affected by harmful sexual behaviour.

Website: www.theharbour.org.nz


0800 What's Up

Phone: 0800 WhatsUp or 0800 942 8787 11am - 11pm Everyday
Online Chat: Here between 11am - 10.30pm Everyday
Website: www.whatsup.co.nz

Email: whatsup@barnardos.org.nz


Phone: 0800 376633 or Free text 234
Email: talk@youthline.co.nz
Website: www.youthline.co.nz


Info on any hassles you're getting online or by phone.

Phone: 0508 NETSAFE (0508 638 723)
Website: www.netsafe.org.nz

Email: help@netsafe.org.nz

Alcohol Drug Helpline

Offers confidential info and support about drinking and other drug use.

Phone: 0800 787 797

Helpline: 0800 787 984


Rainbow Youth

Info and support for gay, lesbian, bisexual, transgender or questioning young people.

Email:  info@ry.org.nz
Website: www.ry.org.nz

Phone: 09 376 4155

Outline NZ

Confidential and gay-affirming LGBT telephone support and face to face counselling.

Phone: 0800 688 5463
Website: www.outline.org.nz


Counselling, advocacy and education for African, Asian and Eastern migrants and refugees.

Phone: 0800 742 584 (24hrs)
Website: https://shaktiinternational.org/